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Customer Service Expert
2 months ago
What We Do
B&Q is a leading home improvement retailer, and we're looking for a talented Customer Advisor to join our team. As a Customer Advisor, you'll be the face of our store, providing exceptional customer service and helping customers find the perfect products for their home improvement projects.
Key Responsibilities
- Provide expert advice on home improvement products and services
- Assist customers with product selection and purchasing decisions
- Maintain a high level of product knowledge and stay up-to-date on new products and services
- Work collaboratively with colleagues to achieve sales targets and provide excellent customer service
- Contribute to a positive and inclusive store environment
What We Offer
As a Customer Advisor at B&Q, you'll enjoy a competitive salary, comprehensive training and development opportunities, and a range of benefits including a pension scheme, ShareSave options, and colleague wellbeing benefits. We're committed to making B&Q a diverse and inclusive workplace, where everyone can feel valued and supported.
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Strong product knowledge and sales skills
- Flexibility to work a variety of shifts, including weekends and bank holidays
What's Next
If you're passionate about delivering exceptional customer service and have a keen interest in home improvement, we'd love to hear from you. Please contact us to discuss this exciting opportunity further.
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