Multi Skilled Leisure Assistant Trainee

3 days ago

Manchester, United Kingdom GLL Full time

About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Multi Skilled Leisure Assistant Trainee. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our leisure facilities.

Key Responsibilities

  • Provide warm welcome and genuine goodbye to all customers, providing guidance and support on how to get the optimum results from their visit.
  • Interact with customers through conversations and sign posting them to the right activities and services that meet their needs.
  • Support customers with all queries ranging across the products available at the facility.
  • Confidently upsell GLL products and services across the estate and match customers to them.
  • Supervise the safety of the swimming pool environment and working to prevent accidents and emergencies.
  • Ensure the highest possible standards of hygiene and cleanliness are maintained by carrying out routine and other cleaning tasks when required.
  • Set up and take down different types of equipment for activities such as exercise classes.
  • Supervise the gym/ Fitness Centre interacting with customers as required, providing support and guidance on equipment through the use of inductions.
  • Teach and deliver a minimum of 5 lessons per week as part of your role as agreed by your line manager.
  • Deliver pupil-focused lessons in a passionate and professional manner working effectively as part of a team.
  • Ensure lessons are delivered in line with guidelines and take responsibility for the safety of your pupils.
  • Undertake any necessary administration to the compliance of GLL's Swimming or sports specific procedures.

What We Offer

  • A Values-driven organisation.
  • Learning & development to support career development.
  • Good Pension schemes.
  • Discounted gym membership for you and your partner.
  • A full-time permanent position – we also welcome the option of job share or part-time work.
  • Industry-leading rates of pay.
  • Opportunity to join the GLL Society and have a say in how we are run plus associated social events.
  • Exclusive discounts on our villas in Portugal.
  • Exclusive discounts on our Ski chalets in Bulgaria.
  • Health assurance.
  • Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
  • Discounts across thousands of retailers (GLL Extras).
  • 25% off Red Letter Days.
  • 25% off Buy A Gift.
  • 20% off GLL spa experience treatments and associated products.
  • Ride to work scheme.
  • Free eye tests and discounted glasses.

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