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Leisure Operations Assistant

2 months ago


Manchester, United Kingdom GLL Full time
Job Description

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Multi Skilled Leisure Assistant. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our leisure facilities.

Key Responsibilities

  • Provide warm and welcoming service to customers, ensuring their needs are met and exceeded.
  • Work collaboratively with colleagues to maintain a clean and safe environment, adhering to health and safety protocols.
  • Supervise the safety of the swimming pool environment, preventing accidents and emergencies.
  • Teach swimming lessons to pupils, delivering a minimum of 5 lessons per week.
  • Undertake administrative tasks to ensure compliance with GLL's swimming procedures.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of health and safety protocols and procedures.
  • RLSS UK Qualification in Pool Lifeguarding (or willingness to obtain).
  • Ability to work as part of a team, supporting colleagues to achieve shared goals.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • A supportive and inclusive work environment.
  • Discounted gym membership and access to exclusive employee benefits.

About GLL

GLL is a charitable social enterprise, owned by its staff. We are committed to delivering exceptional customer service and creating a positive impact in our communities. As a member of our team, you will be part of a dynamic and values-driven organization that prioritizes the well-being of our customers and employees.