Store Team Lead

4 weeks ago


Manchester, United Kingdom POP MART Full time
Job Title: Store Team Lead - Designer Toys

We are seeking a talented Store Team Lead to join our team in Manchester. As a key member of our retail team, you will be responsible for providing exceptional customer service, training and supervising the sales team, and collaborating with the Store Manager to develop strategies for achieving sales targets.

About the Role:
- Assist the Store Manager in managing the day-to-day operations of the store
- Provide exceptional customer service and resolve any customer issues or complaints
- Train and supervise the sales team to ensure they adhere to company policies and procedures
- Collaborate with the Store Manager to develop strategies for achieving sales targets

Requirements:
- 2+ years of full-time experience in store management
- Fluency in professional English with excellent verbal and written communication skills
- Strong customer service skills to provide a memorable shopping experience

What We Offer:
- Competitive salary: £22,000 - £28,000 per year
- Comprehensive training and development programs
- Regular team social events

About POP MART:
Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture.
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