Senior Mortgage Operations Specialist

15 hours ago


Torquay, Torbay, United Kingdom Cathedral Appointments Ltd Full time

We are seeking a highly skilled Mortgage Administrator to join our team at Cathedral Appointments Ltd.

About the Role

Your primary responsibility will be providing administrative support to Managing Directors/IFA's, serving as the primary contact point for Mortgage advisors.

This office-based role requires working hours from 09:00 am to 05:00 pm, Monday – Friday.

Key Responsibilities
  • Progress mortgages through legal completion and beyond.
  • Liaise with Mortgage Advisers to ensure appraisal of mortgage cases and resolve queries.
  • Record, update, and complete client matter details on the firm’s databases.
  • Handle telephone calls and record messages for team members.
  • Support Advisors to meet compliance and regulatory requirements.
Requirements
  • Proven experience in mortgage administration, preferably within Financial Services.
  • Excellent communication and client service skills.
  • Thorough understanding of Financial Services products and procedures.
  • Knowledge of the local market.
  • Enthusiasm, commitment, and motivation towards team success and growth.
Benefits
  • 25 days’ holiday plus bank holidays.
  • Access to a Company Pension Scheme.
  • Private Medical Insurance.
  • Christmas shutdown – no additional holiday needed.
  • Parking facilities.
  • Group Critical Insurance and Group Income Protection.
  • Employee Assistance Programme.
  • Discretionary Annual Bonus (DA x 4).


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