Automotive Warranty Claims Specialist
1 month ago
Company Overview
Lookers, a renowned Automotive dealership, is seeking an exceptional Warranty Claims Specialist to join their Edinburgh Audi team.
Located in the heart of Edinburgh, our Service hub offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a key member of our Aftersales department, you will play a vital role in ensuring seamless customer experiences.
We are committed to delivering exceptional service, and our Warranty Advisors are fundamental to achieving this goal. Day-to-day, they are primarily responsible for processing warranty claims to manufacturer standards, assessing job quality, and providing excellent customer care.
Responsibilities
- Process warranty claims efficiently and accurately
- Assess and feedback on workshop performance
- Manage invoicing and administrative tasks
- Support paint and body claims
- Provide daily phone support to customers
Requirements
To succeed in this role, you will possess a strong technical background, preferably within the Automotive industry. As a Service Advisor or Warranty Advisor looking to advance your career, you will have attention to detail, excellent organisational skills, and strong communication abilities. Proficiency in Microsoft packages is essential.
Our ideal candidate will be able to build lasting relationships with colleagues and provide outstanding customer service. If you are passionate about delivering exceptional results and are eager to grow with a dynamic company, please submit your application.
Compensation
The successful candidate can expect a competitive salary up to £32,000, depending on experience.
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