Information Technology Specialist
23 hours ago
Job Summary: We are seeking a highly motivated Information Technology Specialist to join our team as a Junior IT Support Technician. The successful candidate will be responsible for providing technical assistance and support to employees, ensuring a seamless IT setup for new starters, and handling offboarding processes.
About the Role:
- As a key member of our IT team, you will be the first point of contact for technical issues, managing troubleshooting efforts, and ensuring fast solutions.
- You will also be responsible for maintaining IT documentation, tracking tasks through a ticketing system, and developing internal user guides and troubleshooting documents.
- Additionally, you will support employees with technology issues, hardware & software upgrades, and office equipment replacement.
- You will collaborate with the IT Manager on additional projects and tasks as directed.
- Your primary goal will be to contribute to smooth daily operations.
Requirements:
- You must have solid IT skills and knowledge of necessary software, including MSWord, Excel, and Outlook.
- Excellent communication and interpersonal skills, as well as fluency in English, are essential.
- Able to remain calm and logical when troubleshooting technical challenges.
- Possess a passion for learning new skills and staying up-to-date with industry developments.
Compensation: This role offers a competitive salary range of £24,000 - £30,000 per annum, depending on experience.
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