Customer Service Representative

3 weeks ago


Coatbridge, United Kingdom REED SPECIALIST RECRUITMENT LTD Full time
Job Title: Customer Advisor (outbound)

Location: East Glasgow, office-based

Salary: 25,000 (plus 4,800 to 6,000 bonus)

Are you interested in starting a career in Financial Services?

We are seeking a Customer Advisor to join our team at a leading Mortgage Brokerage in East Glasgow.

As a Customer Advisor, you will play a key role in the business, working closely with colleagues to provide top-notch service to clients. This is an outbound telephony role, where you will be contacting existing clients who are approaching their renewal date.

Your day will involve calling clients to promote the benefits of speaking with their Mortgage Broker again. You will work closely with Brokers to manage appointments and help clients get the best/cheapest mortgage.

About you:

  • Previous customer service, telesales, outbound telephony experience
  • Familiar with Microsoft apps (Excel, Word, Outlook)
  • Keen to learn, persistent

Benefits:

  • 25 days Holiday + bank holidays
  • Progression opportunities
  • Support for qualifications
  • Group Life insurance
  • Income Protection

Interested in this opportunity? Click apply and we'll be happy to provide more information.

#customer service #sales #telesales #outbound #customer advisor #mortgage



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