Technical Communications Director

1 day ago


StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
About the Role

We are seeking a highly experienced Technical Communications Director to lead our Unified Communications Team. This is a senior management position that requires a proven track record of managing technical teams and delivering complex communication solutions.

The successful candidate will be responsible for overseeing the design, implementation, and maintenance of all messaging and collaboration systems on-premise and in the cloud. They will also manage a team of technical engineers and work streams to ensure operational stability and service excellence.

This role involves driving forward technology roadmaps, conducting regular one-to-ones with team members, and ensuring that all documentation is up-to-date and maintained.

Key Responsibilities

  • Taking accountability for all Unified Communication services, upgrades, changes, and service improvements.
  • Managing a team of technical engineers by overseeing all work and ensuring timely completion of projects and tasks.
  • Maintaining an up-to-date resource plan and scheduling work accordingly.
  • Presenting reporting packs to demonstrate platform health, version control, and feature changes.

Requirements

  • Extensive experience managing technical teams.
  • Experience and knowledge of Unified Communication technology.
  • Excellent communication and stakeholder management skills.
  • Proven track record of delivering complex communication solutions.
  • Salary: £60,000 - £80,000 per annum.

Working at bet365

As a member of our team, you will have access to a range of benefits, including hybrid working arrangements and opportunities for professional growth and development.


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