Senior Deal Desk Operations Manager

3 days ago

London, Greater London, United Kingdom Databricks Full time

Overview:

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Databricks is revolutionizing the field of data analytics and artificial intelligence. As a Senior Deal Desk Analyst, you will play a pivotal role in driving business growth and ensuring operational efficiency.

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Estimated Salary:$120,000 - $180,000 per year, depending on experience.\
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Job Description:

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In this key position, you will be responsible for managing deals end-to-end, from structuring and approval to signature and handoff to Order Management. Your expertise in deal management and negotiation will enable you to provide strategic support to Account Executives and Sales Leaders across global markets.

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The Impact You Will Have:\
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  • Ensure that offer structures align with both Databricks' strategic goals and customer needs.\\
  • Develop strategies and processes to manage an increasing volume of transactions efficiently.\\
  • Actively communicate deal statuses and critical updates to sales management, ensuring transparency and timely information flow for strategic decision-making.\\
  • Conduct meticulous reviews of order forms to ensure completeness, accuracy, and compliance with company policies and legal standards.\\
  • Engage in the testing and implementation of new Configure, Price, and Quote (CPQ) applications, providing feedback and insights to optimize these tools for operational efficiency.\\
  • Collaborate with various internal teams, including Legal, Finance, Order Management, and others, to align deals with internal processes, legal requirements, and corporate objectives.\\
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Required Skills and Qualifications:

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To succeed in this role, you will need:

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  • A strong background in Deal Desk, Sales Operations, or Contract Operations/Management.\\
  • An in-depth understanding of software and services licensing, terminology, and contractual workflows.\\
  • Proficiency in SFDC and CPQ tools.\\
  • A proven ability to adapt to new technologies and processes, ensuring team enablement.\\
  • A track record of improving processes, SLAs, and contributing to systematic automation.\\
  • Excellent negotiation, project management, and cross-functional collaboration skills.\\
  • Strong analytical skills to interpret sales data and market trends.\\
  • Experience in international deal handling and understanding global market dynamics.\\
  • Ability to mentor team members and contribute to team development.\\
  • A Bachelor's degree in Business or a related field.\\
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About Us:

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Databricks is a cloud-based platform that enables companies to simplify their data analytics and AI workflows. With our cutting-edge technology, we empower businesses to make data-driven decisions and stay ahead of the competition.

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Location:

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