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Senior Consultant

2 months ago

Leeds, Leeds, United Kingdom Turn IT On Full time

About the Role

We are seeking a highly skilled Senior Consultant to join our team at Turn IT On. As a Senior Consultant, you will play a key role in providing expert technical advice and support to our clients.

Key Responsibilities

  • Provide remote technical support and guidance to clients on a range of IT systems and software.
  • Facilitate effective communication between clients and our team to ensure seamless delivery of services.
  • Stay up-to-date with the latest technologies and developments in the IT industry.
  • Deliver training and consultancy services to clients to help them get the most out of our solutions.
  • Support clients in transitioning to new IT systems and platforms.
  • Configure and update IT systems in clients' premises, working closely with our team.
  • Keep clients informed of progress and provide regular updates on their IT systems.
  • Develop and maintain high-quality support documentation to ensure clients have access to accurate and up-to-date information.
  • Provide excellent customer service and support to clients, responding to their queries and concerns in a timely and professional manner.

Requirements

  • Proven experience in a similar role, providing technical support and guidance to clients.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and our team.
  • Strong technical knowledge of IT systems and software, with the ability to stay up-to-date with the latest developments.
  • Ability to work independently and as part of a team, with a flexible approach to work.
  • Good planning and organizational skills, with the ability to prioritize tasks and meet deadlines.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work with a leading provider of IT services and solutions.
  • A dynamic and supportive work environment.
  • The chance to develop your skills and expertise in a rapidly evolving industry.