Customer Experience Manager
2 weeks ago
Job Summary:
This Client Relationship Lead role involves managing customer relationships, providing exceptional service, and resolving escalated issues. The ideal candidate will possess strong leadership skills, excellent communication, and analytical abilities.
Responsibilities:
- Manage customer relationships and resolve escalated issues
- Develop and implement customer service strategies
- Collaborate with other departments to ensure alignment and customer-centric initiatives
Compensation:
The estimated annual salary for this position is £32,000 - £35,000, based on location and experience.
Perks:
- Company pension contributions
- 31 days holiday entitlement (including bank holidays)
- Extra holiday entitlement after 2 years of service
- Work uniform
Qualifications:
Education: Business Administration, Communications, or related field preferred. Relevant experience will be considered in lieu of formal qualifications.
Experience: Minimum 3-5 years of customer service experience, with at least 2 years in a supervisory or managerial role.
-
Customer Service Director
2 weeks ago
Wedmore, Somerset, United Kingdom Recruitment Helpline Ltd Full timeAbout the Role:The Customer Service Director will oversee and improve customer service operations, ensuring exceptional service delivery to clients. This role requires leadership skills, excellent communication, and analytical abilities to interpret service metrics.Key Responsibilities:Lead a team of customer service representatives and provide guidance and...
-
Client Relationship Lead
1 week ago
Wedmore, Somerset, United Kingdom Recruitment Helpline Ltd Full timeJob Description:We are seeking an experienced Customer Experience Manager to lead our customer service team. The successful candidate will have excellent leadership skills, strong communication, and analytical abilities.Key Tasks:Lead the customer service team and provide guidance and supportAnalyse customer feedback and identify areas for improvementDevelop...
-
Support Services Manager
5 days ago
Wedmore, Somerset, United Kingdom Voyage Care Ltd Full timeAs a Senior Support Worker with Voyage Care Ltd, you will have the opportunity to work in a supportive and friendly environment. Our residential service in North Petherton is seeking a talented individual to join our management team. In this role, you will be responsible for leading a team of Support Workers, ensuring the highest standards of care and...
-
Quality Assurance Manager Nuclear
2 weeks ago
Wedmore, Somerset, United Kingdom Mace Full timeAt Mace, we redefine the boundaries of ambition by creating responsible places that bring transformative impact to our people, communities, and societies across the globe. We believe in unlocking the potential in every project through our unique combination of leading-edge practical expertise and project delivery consultancy.Our values shape the way we...
-
Senior Quality Assurance Manager
7 days ago
Wedmore, Somerset, United Kingdom Mace Full timeMace is a leading construction and consultancy company seeking an experienced Quality Assurance Manager to join our team. The successful candidate will have a strong background in quality management systems, including ISO 9001 certification.The role involves delivering delegated elements of the annual business plan, managing external certification audits,...
-
Appointed Person
7 days ago
Wedmore, Somerset, United Kingdom Sir Robert Mcalpine Full timeAbout the Role:Sir Robert McAlpine is seeking a highly skilled Appointed Person - Lifting Management to join our team. The successful candidate will be responsible for ensuring the safe and efficient execution of lifting operations on site, including monitoring, reviewing, and revising lift plans and risk assessments.The Appointed Person will maintain a...
-
Commercial Project Cost Manager
1 week ago
Wedmore, Somerset, United Kingdom Mace Full timeAt Mace, our purpose is to redefine the boundaries of ambition. We believe in creating responsible places that bring transformative impact to our people, communities, and societies worldwide.About the RoleWe are seeking an experienced Commercial Project Cost Manager to join our team. As a key member of our consult business, you will be responsible for...
-
Service Equipment Technician
2 weeks ago
Wedmore, Somerset, United Kingdom Recruitment Helpline Ltd Full timeJob DescriptionWe are seeking a highly skilled Service Equipment Technician to join our team at Recruitment Helpline Ltd.The successful candidate will be responsible for the routine maintenance and repairs of customer equipment, ensuring minimal downtime and maximum efficiency. A competitive salary of £35,000 - £40,000 per annum is on offer, depending on...
-
Prezzo Dining Team Member
2 weeks ago
Wedmore, Somerset, United Kingdom Prezzo Full time**Job Overview**As a member of our hospitality team at Prezzo, you'll be responsible for delivering an exceptional dining experience to our guests. Your role will involve taking orders, serving food and drinks, and maintaining a clean and welcoming environment.**Key Responsibilities**Provide outstanding customer service, responding promptly to queries and...
-
Food Service Assistant
2 weeks ago
Wedmore, Somerset, United Kingdom Holroyd Howe Full timeAbout Our CompanyWe are a leading catering company that prides itself on delivering high-quality food and exceptional customer service. Our values of Togetherness, Nurture, Pride, and Planet guide everything we do, from sourcing locally-sourced ingredients to investing in our staff's growth and development.We are committed to providing a safe and healthy...
-
Maintenance Technician
2 weeks ago
Wedmore, Somerset, United Kingdom Recruitment Helpline Ltd Full timeJob OverviewWe are seeking an experienced Maintenance Technician to join our team at Recruitment Helpline Ltd.The successful candidate will be responsible for the routine maintenance and repairs of customer equipment, ensuring minimal downtime and maximum efficiency. A competitive salary of £35,000 - £40,000 per annum is on offer, depending on...
-
Field Engineer Specialist
7 days ago
Wedmore, Somerset, United Kingdom Recruitment Helpline Ltd Full timeAbout the RoleThis is an excellent opportunity for a skilled Field Engineer Specialist to join our team at Recruitment Helpline Ltd.As a Field Service Engineer, you will be responsible for the routine maintenance and repairs of customer equipment, ensuring minimal downtime and maximum efficiency. A competitive salary of £35,000 - £40,000 per annum is on...
-
Dairy Operations Manager Trainee
1 week ago
Wedmore, Somerset, United Kingdom Müller Full timeMüller is committed to providing exceptional training and development opportunities for our employees. As a Dairy Technologist Apprentice, you'll gain hands-on experience in our state-of-the-art facilities, working alongside experienced professionals to develop new products and processes.This apprenticeship program is designed to equip you with the skills...
-
Catering Support Specialist
2 weeks ago
Wedmore, Somerset, United Kingdom Holroyd Howe Full timeJob OverviewWe are seeking a reliable and detail-oriented Catering Support Specialist to join our team in Stamford. As a key member of our food service team, you will assist the Chef Managers in all aspects of food preparation and presentation.This is a full-time role with 32.5 hours per week on a flexible shift pattern. The salary for this position is...
-
Construction Programme Manager
2 weeks ago
Wedmore, Somerset, United Kingdom Kier Group Full timeAs a Senior Planner at Kier Group, you will play a key role in the delivery of our nuclear major projects. This is a permanent position offering a salary of £65,000 - £85,000 per annum, depending on experience. Your main responsibilities will include creating programmes from first principles, utilising M&E schedules, drawings, and specifications, as well...
-
Restaurant Service Staff
2 weeks ago
Wedmore, Somerset, United Kingdom Prezzo Full time**About Us**We're Prezzo, a vibrant Italian restaurant chain with a passion for creating magical dining experiences. Our team members are the heartbeat of our business, providing exceptional service to our guests.**The Role**Take pride in delivering a quick, friendly, and professional service, ensuring every guest leaves feeling satisfied.Maintain a strong...
-
Hospitality Host
2 weeks ago
Wedmore, Somerset, United Kingdom Prezzo Full time**Welcome to Prezzo**We're a dynamic and inclusive restaurant chain that celebrates diversity and individuality. As a member of our hospitality team, you'll play a vital role in creating unforgettable dining experiences for our guests.**Your Role**Deliver exceptional customer service, ensuring every guest feels valued and cared for.Collaborate with...
-
Production Quality Assurance Professional
1 week ago
Wedmore, Somerset, United Kingdom Müller Full timeAbout the CompanyMüller UK & Ireland is a leading manufacturer of dairy products, employing over 31,000 people throughout Europe. We operate in the UK, producing a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.We are committed to delivering high-quality products and exceptional customer service. Our team...
-
Nuclear New Build Quality Expert
2 weeks ago
Wedmore, Somerset, United Kingdom Mace Full timeMace is a global construction and infrastructure company that operates on a global scale. Our Nuclear New Build project is a critical component of our business, and we are seeking an experienced Senior Quality Assurance Manager to oversee its quality management system.The ideal candidate will have a strong background in quality management, with experience in...
-
Skilled Maintenance Professional
2 weeks ago
Wedmore, Somerset, United Kingdom Müller Full timeMüller UK & Ireland is a leading dairy company in Europe, employing over 31,000 people across the continent. As a major player in the market, we strive to deliver high-quality products and excellent service to our customers. Our team of skilled professionals works tirelessly to ensure that our products meet the highest standards.In this role as a Multi...