Department Head

2 days ago


London, Greater London, United Kingdom Selfridges Full time

About the Role

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As a Department Head at Selfridges, you will be responsible for driving business results and customer satisfaction in your department. The ideal candidate will have strong leadership skills and the ability to motivate and develop their team.

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The successful candidate will report to the Divisional Manager and work collaboratively with other department heads to achieve business objectives. Key responsibilities include:

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  • Coaching and developing team members to achieve exceptional service standards">
  • Analyzing team performance using metrics such as customer feedback and sales data">
  • Managing key people statistics, including return to work, probation, and performance reviews">
  • Driving commercial success by identifying opportunities and risks, and collaborating with stakeholders to make informed decisions">
  • Supporting concession business growth by working with the Concessions Partnerships team">
  • Floor walking with Visual Merchandising and Buying and Merchandising teams to manage stock levels and optimize clienteling">
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We estimate the salary for this role to be around £55,000 - £65,000 per annum, depending on experience. If you are a motivated and ambitious individual looking to take your career to the next level, please apply.


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