Quality Systems Lead
1 month ago
Ferrero is a family-owned company with a progressive and global outlook, renowned for iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno, and Kinder Surprise. With a presence in over 50 countries and products sold in more than 170, Ferrero is revered by generations worldwide. Our success is built on the dedication of 40,000 employees who celebrate care and quality in their work.
Our Commitment to Diversity and InclusionFerrero is committed to fostering a diverse and inclusive culture where all employees feel valued and have equal opportunities. We believe that our employees' unique talents and perspectives are the driving force behind our innovative and multicultural work environment.
The RoleWe are seeking a dynamic and experienced Quality Systems Manager to join our team. In this exciting role, you will develop, implement, and maintain our Food Safety and Quality (FSQ) management system, ensuring that our products meet the highest standards of excellence and compliance.
Main Responsibilities- Define guidelines, procedures, and KPIs aligned with Group FSQ policies, ensuring their correct application and measuring process efficacy.
- Provide initial support to PFSQM for raw materials, packaging, and industrial processes, including managing non-conformities and deviation permits.
- Develop training programs for plant internal auditors in collaboration with HR and ensure the implementation of Food Safety/GMP/PRP training across the plant.
- Define rules for product traceability and oversee their implementation across Quality Assurance (QS) and Plant teams, conducting traceability simulations in coordination with QS, Plant, and Supply Chain teams.
- Prepare and maintain all certifications related to quality, including Group certifications, client-specific certifications, and local authorities.
- Plan and execute internal audits, manage follow-up actions for Group Quality and Plant audits, and monitor process indicators.
- Centrally collect data on quality, certification, and management system matters, tracking KPIs and reporting progress on action plans to PFSQM, Plant Manager, Plant Team, and Central Directions.
- Develop and maintain the Food Safety and Quality manual, plant procedures, and work instructions, and manage documentation related to plant food safety and quality.
- Monitor external companies impacting the Plant FSQ system to ensure compliance with quality standards, such as pest control, cleaning, and calibration.
- Develop and update HACCP plans using risk analysis methods and provide training to plant internal auditors on quality and food safety.
- Define traceability rules according to Group FSQ and external standards to ensure product traceability and conduct traceability simulations as required.
You should have experience in food quality within an FMCG environment, along with expertise in food safety, food technology, and food chemical and microbiological analysis. A strong knowledge of packaging analysis, statistical sampling and control principles in the food industry, pest control, and ISO certification schemes (ISO 9001, FSSC 22000, ISO 19000) is essential, as well as familiarity with private certification schemes and food legislation (GMP, HACCP).
You should be result-oriented, possess strong problem-solving skills, and have an acute attention to detail. An MSc in Quality Food or a related field is highly desirable.
About FerreroFerrero is a company that values its employees and provides opportunities for growth and development. We are committed to building a diverse and inclusive culture where all employees feel valued and have equal opportunities. If you are passionate about quality and food safety, and you are looking for a challenging and rewarding role, we encourage you to apply.
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