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Mortgage and Protection Specialist

2 months ago

Swansea, City and County of Swansea, United Kingdom John Francis Full time
About the Role

We are seeking a highly skilled and motivated Mortgage and Protection Advisor to join our team at John Francis Estate Agency in Swansea. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences throughout the mortgage process.

Key Responsibilities
  • Develop strong relationships with our Estate Agency teams to provide training and support.
  • Attract new customers and business while achieving professional goals in a result-driven environment.
  • Provide expert advice on a range of mortgage products and services to meet customer needs.
  • Participate in regular branch meetings to discuss best practices and build lasting relationships.
Requirements
  • Full CeMAP or industry equivalent qualification.
  • Ability to generate new business in a target-driven environment.
  • Outstanding customer care and customer service experience.
  • Resilient, positive, organized, numerate, and detail-oriented.
  • Excellent verbal and written communication skills.
  • IT literate (MS Office, internet, email systems).
  • A Full UK driving license and access to your own vehicle.
About Us

Countrywide Mortgage Services is part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. We are committed to equality and diversity and welcome applications from suitably qualified and eligible candidates.