First Line IT Technician

4 days ago


Bristol, Bristol, United Kingdom CV-Library Full time

Job Summary:

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We are seeking a highly motivated and skilled Junior Network Engineer to join our team in Bristol. As a first line IT technician, you will be responsible for providing technical support to clients across a wide range of IT issues. Your strong technical skills and excellent communication abilities will enable you to resolve complex problems efficiently.

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Key Responsibilities:

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  • Provide first-line support to clients via phone, email, and in-person">
  • Troubleshoot and resolve technical issues with computers, software, and peripherals">
  • Collaborate with senior technicians to escalate complex issues">
  • Develop and maintain knowledge of Microsoft 365 and SharePoint systems">
  • Maintain accurate records of client interactions and issue resolutions">
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Requirements:

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A minimum of 1 year experience in an IT support role is required. You must have strong problem-solving skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment. Knowledge of Microsoft 365 and SharePoint is highly desirable.

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Salary: £25,500 - £26,500 per annum

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Location: Bristol

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About Us:

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Our client is a reputable IT MSP based in Bristol, with a strong reputation for delivering exceptional service to clients. We are committed to providing a supportive and collaborative work environment that encourages growth and development.



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