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Retail Operations Manager

2 months ago


Enfield Town, Greater London, United Kingdom Lidl Full time
Retail Shift Manager at Lidl

We are seeking a highly motivated and experienced Retail Shift Manager to join our team at Lidl. As a key member of our store operations, you will play a vital role in maintaining our high standards and delivering exceptional customer service.

About the Role

As a Retail Shift Manager, you will be responsible for managing store operations, motivating your team, and taking ownership of the shop floor. You will thrive in a fast-paced and challenging environment, working closely with your colleagues to achieve our goals.

Key Responsibilities
  • Manage store operations, including freshness, cash processes, inventory, and stock management
  • Deliver exceptional customer service, ensuring every customer has a positive experience
  • Take ownership of the shop floor, ensuring a smooth and efficient operation
What We Offer
  • Competitive hourly pay rate, based on equal opportunity and pay structures
  • Extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts
  • Generous benefits package, designed to support your well-being and life outside of Lidl
  • 30-35 days' holiday (pro rata)
  • 10% in-store discount
  • Enhanced family leave
  • Pension scheme
  • Long service awards
What We're Looking For
  • A passion for delivering exceptional customer service
  • A proactive and encouraging approach to help your colleagues develop themselves and store operations
  • A commitment to maintaining our high standards and ensuring a smooth and efficient operation

Please note that your employment is conditional upon satisfactory references and a satisfactory Disclosure and Barring Service check.