Retail Operations Manager

1 month ago


Enfield Town, Greater London, United Kingdom LIDL Full time
Job Description

As a Retail Shift Manager at Lidl, you will play a key role in maintaining our high standards of customer service and store operations. Your responsibilities will include managing store operations in the absence of the Store Manager and Deputy Store Manager, handling freshness, cash processes, inventory, and stock management to ensure smooth shifts, and providing excellent customer service.

Key Responsibilities
  • Manage store operations, including cash processes, inventory, and stock management
  • Provide excellent customer service and ensure a positive shopping experience
  • Work effectively in a fast-paced environment and make decisions quickly
  • Develop and implement strategies to improve store performance and customer satisfaction
Requirements
  • Experience in a retail management role, preferably in a similar environment
  • Strong leadership and communication skills
  • Ability to work effectively in a team and make decisions quickly
  • Passion for delivering excellent customer service and driving store performance
What We Offer
  • Competitive hourly pay rate
  • Extra pay for work during bank holidays and night shifts
  • Generous benefits package, including 30-35 days' annual holiday (pro rata), 10% in-store discount, and contributory pension scheme

Lidl is an equal opportunities employer and welcomes applications from all backgrounds. Please note that employment is conditional upon satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.



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