Auditor - Hybrid Working
4 weeks ago
Join the BRE Group team as a key player in our Certification and Operations team. As a Technical Auditor, you will be responsible for undertaking desktop-based technical audits, working alongside translators as required. Your primary goal will be to ensure the robustness of our BREEAM certification business and provide a professional, thorough, and high-quality service to our customers.
Key Responsibilities:
- Undertake desktop-based technical audits, working alongside translators as required
- Manage personal current workloads, prioritizing as required
- Support customers via phone call, email, and live chat
- Actively work on professional up-skilling while supporting the up-skilling of other team members, including training of new staff
- Support the leadership team in maintaining high-level performance, contributing to ongoing improvement of the QA process and maintain consistency throughout the team
- Maintenance of all relevant records and databases relating to certification work processed
- Other tasks as required by the needs of the operational team
Requirements:
- A proactive and efficient team player
- Able to prioritize own workload and able to work without close supervision
- Excellent interpersonal and communication skills
- Confident engaging with internal and external stakeholders
- Customer service experience
- Confidence in working within a high-volume, fast-paced environment
- Advanced user in Microsoft Office, as well as confidence in being a quick learner for other in-house bespoke systems
- Ability to follow standard procedures and operational processes
- Knowledge of maintaining accurate administration records
Desirable:
- Broad knowledge across a range of technical, building-related disciplines, including an understanding of design and construction of buildings, their related impacts, and solutions for mitigation
- Knowledge of our products/brands, customers/users, and the wider construction industry
- Different environmental assessment methods, BREEAM, NABERS, SABRE, or similar
- Previous experience of auditing
- Language skills
- Experience of using a Live Chat system
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Auditor - Hybrid
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Glasgow, Glasgow City, United Kingdom BRE Group Full timeThe BRE Group is seeking a skilled Auditor to join our team in a hybrid working environment.As an Auditor, you will play a crucial role in maintaining the robustness of our BREEAM certification business and providing a high-quality service to our customers.Your main responsibilities will include:Undertaking desktop-based technical audits and working...
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