Operations Associate

3 days ago

Redhill, Surrey, United Kingdom Travelers Full time

About the Role

We are seeking an Operations Associate to join our team at Travelers Europe. As an Operations Associate, you will play a crucial role in helping to deliver and maintain production services that are aligned with our strategic goals.

Key Responsibilities

Some of the key responsibilities of this role include:

  • Providing comprehensive administrative support to facilitate underwriting processes, delivering new business quotes, renewal terms, and endorsements across all lines of business.
  • Maintaining standard operating procedures, engaging in operational and regulatory reporting, resolving customer inquiries, and contributing to operational change initiatives.
  • Supporting all regulatory compliance, treating customers fairly, and adhering to Travelers Enterprise values and policies.
  • Creating and maintaining standard operating procedures in the agreed format and providing training to support Europe Operations and other TRV Europe business functions.

Requirements

To be successful in this role, you will need to have:

  • Strong written and verbal communication skills.
  • Ability to develop effective working relationships across Europe Operations and other key stakeholders.
  • Customer-centric approach with a continuous improvement mindset and willingness to support change.
  • Highly motivated, capable of independent work, and comfortable in a collaborative working environment.
  • Detail-focused with a high degree of accuracy in work.
  • IT literate with a solid proficiency with Microsoft Office suite.

What We Offer

As an Operations Associate at Travelers Europe, you will have the opportunity to work in a dynamic and collaborative environment, with a range of benefits including:

  • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
  • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
  • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
  • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

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