Community Support Officer
4 weeks ago
UE03: £23,114 - £25,148 per annum, pro rata plus 5% Premium Band Uplift.
Accommodation, Catering and Events – Community Support Team.
Open Ended Contract - Permanent.
Part Time - 33.75 hrs per week.
The Opportunity:
We are seeking a highly motivated and enthusiastic individual to join our Community Support Team as a Community Support Officer.
The successful candidate will work within the Community Support Team, based at Pollock Halls, providing professional frontline services to ensure student residents and all service users have safe and well-maintained accommodation.
Your Key Responsibilities:
- Provide exceptional customer service and support to students and staff
- Work collaboratively with the Community Support Team to deliver high-quality services
- Contribute to the development and implementation of policies and procedures
- Participate in training and development opportunities to enhance skills and knowledge
Your Skills and Attributes:
- Experience in a help desk or similar environment, offering response services to customers and members of the public
- The ability to work calmly and efficiently under pressure
- The ability to show initiative and to act on that initiative where necessary
- Ability to convey, accurately and succinctly, verbal and written communications
- Must have a valid driver's licence
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