Mortgage Coordinator
2 weeks ago
The Underwriting department at OSB plays a crucial role in assessing the risk of lending and protecting the Bank against potential losses. With a strong market knowledge and a diagnostic approach, the team takes a common-sense approach to manual underwriting, ensuring that all lending decisions are made with caution and prudence.
Our PhilosophyAt OSB, we are committed to diversity and inclusion in the workplace. We believe that our employee base should reflect the diverse nature of our society, and we strive to create an environment that is welcoming and inclusive to all. Our recruitment process is designed to be fair and transparent, and we are committed to treating all our employees and job applicants equally.
What You Will Be DoingIn this role, you will be responsible for providing a high level of customer service to internal and external customers, including brokers and solicitors. You will also be responsible for assessing key documentation and working in collaboration with the underwriters to perform pre-offer and post-offer pipeline chases to Service Level Agreement.
Responsibilities- Management of inbound and outbound calls with brokers and solicitors as well as driving pipeline chasing from full application to completion.
- Assessing mortgage application & post offer documents and Process Certificate of Titles in line with the Bank's policy and standards.
- Working in collaboration with the underwriters to perform pre-offer and post offer pipeline chases to Service Level Agreement.
- Identifying any potentially fraudulent activity and escalate any concerns to Management.
- Completing general administration duties and ad hoc tasks or projects as and when required.
- Experience in communicating with a variety of customers and 3rd parties.
- Previous outbound call experience.
- Knowledge of the property buying process is advantageous.
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Mortgage Coordinator
2 weeks ago
Fareham, Hampshire, United Kingdom OSB Full timeAbout the RoleWe are seeking a highly skilled and experienced Mortgage Coordinator to join our Underwriting team at OSB. As a key member of our team, you will be responsible for providing exceptional customer service to internal and external customers, including brokers and solicitors.Key ResponsibilitiesManage inbound and outbound calls with brokers and...
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Mortgage Coordinator
2 weeks ago
Fareham, Hampshire, United Kingdom OSB Full timeAbout the RoleWe are seeking a highly skilled and experienced Mortgage Coordinator to join our Underwriting team at OSB. As a key member of our team, you will be responsible for providing exceptional customer service to internal and external customers, including brokers and solicitors.Key ResponsibilitiesManage inbound and outbound calls with brokers and...
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Mortgage Coordinator
2 weeks ago
Fareham, Hampshire, United Kingdom OSB Full timeAbout the Team: The Underwriting department at OSB plays a crucial role in assessing the risk of lending and protecting the Bank against potential losses. With a strong market presence and a diagnostic approach, the team takes a common-sense approach to manual underwriting, ensuring dependable decisions. Our philosophy is built on diversity and inclusion,...
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