Mortgage Coordinator

2 weeks ago


Fareham, Hampshire, United Kingdom OSB Full time
About the Team

The Underwriting department at OSB plays a crucial role in assessing the risk of lending and protecting the Bank against potential losses. With a strong market knowledge and a diagnostic approach, the team takes a common-sense approach to manual underwriting.

Our Philosophy

At OSB, we are committed to diversity and inclusion in the workplace. We believe that our employee base should reflect the diverse nature of our society. Our recruitment process is designed to be inclusive and accessible to all candidates.

Job Responsibilities
  • Provide high-level customer service to internal and external customers, including brokers and solicitors.
  • Assess key documentation and manage inbound and outbound calls.
  • Work in collaboration with underwriters to perform pre-offer and post-offer pipeline chases.
  • Identify and escalate any potentially fraudulent activity.
  • Complete general administration duties and ad-hoc tasks as required.
Requirements
  • Experience in communicating with a variety of customers and 3rd parties.
  • Previous outbound call experience.
  • Knowledge of the property buying process is advantageous.

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