Estate Agency Team Lead Specialist
1 day ago
Finders Keepers Ltd. is a reputable estate agency with over 150 years of experience in selling residential property in London and South of England.
Salary: £55,000 - £65,000 per annum, depending on experience.
We pride ourselves on being meticulous, highly professional, and well-trained, with a thorough understanding of the local property market.
Our Mission:
- To deliver exceptional customer service and achieve outstanding results in day-to-day activities.
- To lead and manage our estate agency team with a focus on employee development and well-being.
- To stay up-to-date with market trends and use this insight to drive business growth.
Job Description:
The Team Leader will be responsible for:
- Leading and managing the estate agency team in Fulham Broadway.
- Ensuring the delivery of exceptional customer service and achievement of outstanding results in day-to-day activities.
- Collaborating with front offices and strengthening internal partnerships.
- Staying up-to-date with market trends and using this insight to guide the team.
- Developing and enhancing the skills of team members.
Requirements:
- Prior client services experience is not essential but passion for achieving excellence is a must.
- Efficient, well-organised, and detail-oriented with a keen eye for quality.
- Confident with a professional approach and excellent communication skills.
- Able to build relationships and rapport with internal colleagues and clients.
- Good level of IT knowledge, especially Microsoft Office.
- Possess exceptional customer service skills.
- Able to work well in a pressurised office environment and with a team.
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