Current jobs related to Customer Service Coordinator - Liverpool, Liverpool - Containerships
-
Customer Service Coordinator
1 week ago
Liverpool, Liverpool, United Kingdom Maersk Full timeCustomer Service Role Summary:We are seeking a Customer Service Coordinator to join our Maersk LCL team in Liverpool. As a key member of our team, you will be responsible for delivering exceptional customer service and driving business growth.Key Responsibilities:Liaise with internal and external stakeholders to ensure seamless communication and...
-
Customer Service Coordinator
4 weeks ago
Liverpool, Liverpool, United Kingdom Containerships Full timeAbout UsCMA CGM SSL INEUR is a leading provider of multimodal logistics and door-to-door intra-Europe transport solutions. Our company is a subsidiary of the CMA CGM Group, a global leader in the shipping and logistics industry.Job PurposeThe Customer Service Coordinator - Key Accounts will play a crucial role in supporting the Key Account Team Leader/Key...
-
Customer Service Coordinator
4 weeks ago
Liverpool, Liverpool, United Kingdom Containerships Full timeAbout UsCMA CGM SSL INEUR is a leading provider of multimodal logistics and door-to-door intra-Europe transport solutions. Our company is a subsidiary of the CMA CGM Group, a global leader in the shipping and logistics industry.Job PurposeThe Customer Service Coordinator - Key Accounts will play a crucial role in supporting the Key Account Team Leader/Key...
-
Customer Service Coordinator
1 month ago
Liverpool, Liverpool, United Kingdom Containerships Full timeAbout UsCMA CGM SSL INEUR is a leading provider of multimodal logistics and door-to-door intra-Europe transport solutions. Our company is a subsidiary of the CMA CGM Group, a global leader in the shipping and logistics industry.Job PurposeThe Customer Service Coordinator - Key Accounts will work closely with the Key Account Team Leader to support and...
-
Customer Service Coordinator
1 month ago
Liverpool, Liverpool, United Kingdom Containerships Full timeAbout UsCMA CGM SSL INEUR is a leading provider of multimodal logistics and door-to-door intra-Europe transport solutions. Our company is a subsidiary of the CMA CGM Group, a global leader in the shipping and logistics industry.Job PurposeThe Customer Service Coordinator - Key Accounts will work closely with the Key Account Team Leader to support and...
-
Customer Service Advisor
1 month ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryThis is an exciting opportunity to begin a career in customer service. As a Customer Service Advisor, you will work as part of a fast-paced customer service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.An apprenticeship provides work-based, on-the-job training and development. The training is fully funded, so it...
-
Customer Service Advisor
1 month ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryThis is an exciting opportunity to begin a career in customer service. As a Customer Service Advisor, you will work as part of a fast-paced customer service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.An apprenticeship provides work-based, on-the-job training and development. The training is fully funded, so it...
-
Customer Service Advisor
3 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryThis is an exciting opportunity to join the Crown Commercial Service as a Customer Service Advisor. In this role, you will work as part of a fast-paced Customer Service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.An Apprenticeship provides work-based, on-the-job training and development. The training is fully...
-
Customer Service Senior Advisor
4 days ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryJoin Crown Commercial Service as a Customer Service Senior Advisor and embark on a rewarding career in customer-facing environments.About the RoleThis is an exciting opportunity to begin a career in Customer Service, working as part of a fast-paced Customer Service team and undertaking a Level 3 Customer Service Specialist Apprenticeship. As a...
-
Customer Service Senior Advisor
2 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryCrown Commercial Service is seeking a highly skilled and experienced Customer Service Senior Advisor to join our team. As a key member of our Customer Service Centre, you will be responsible for delivering low complexity procurement activities on behalf of our customers, while also developing and managing a team of customer service advisers.The...
-
Customer Service Senior Advisor
1 month ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Senior Advisor. As a key member of our Customer Service Centre, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesDeliver low complexity procurement activities on behalf of CCS...
-
Customer Service Senior Advisor
1 month ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Senior Advisor. As a key member of our Customer Service Centre, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesDeliver low complexity procurement activities on behalf of CCS...
-
Customer Service Senior Advisor
1 month ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Senior Advisor. As a key member of our Customer Service Centre, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesDeliver low complexity procurement activities on behalf of CCS...
-
Customer Service Senior Advisor
1 month ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Senior Advisor. As a key member of our Customer Service Centre, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesDeliver low complexity procurement activities on behalf of CCS...
-
Customer Service Senior Advisor
3 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Senior Advisor. As a key member of our Customer Service Centre, you will be responsible for delivering exceptional customer service and supporting the growth of our business.Key ResponsibilitiesDeliver low complexity procurement activities on behalf of...
-
Customer Service Senior Advisor
3 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Senior Advisor. As a key member of our Customer Service Centre, you will be responsible for delivering exceptional customer service and supporting the growth of our business.Key ResponsibilitiesDeliver low complexity procurement activities on behalf of...
-
IT Service Coordinator
4 weeks ago
Liverpool, Liverpool, United Kingdom Castlefield Recruitment Full timeCastlefield Recruitment is seeking an experienced IT Service Coordinator to join a dynamic organisation in Liverpool. This permanent, on-site position offers a unique opportunity to broaden skillsets and contribute to the growth of the IT Services team.The Role:Manage IT resources and staff across multiple sites, ensuring seamless support and service...
-
IT Service Coordinator
4 weeks ago
Liverpool, Liverpool, United Kingdom Castlefield Recruitment Full timeCastlefield Recruitment is seeking an experienced IT Service Coordinator to join a dynamic organisation in Liverpool. This permanent, on-site position offers a unique opportunity to broaden skillsets and contribute to the growth of the IT Services team.The Role:Manage IT resources and staff across multiple sites, ensuring seamless support and service...
-
Customer Service Coordinator
4 weeks ago
Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleYour new company is a leading name within FMCG, with a large distribution footprint within the UK and a portfolio of products that are household names. As a key player in the industry, they are now seeking a Customer Service Administrator to join their Liverpool offices.Key ResponsibilitiesProcess customer orders in a timely and accurate...
-
Customer Service Coordinator
4 weeks ago
Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleYour new company is a leading name within FMCG, with a large distribution footprint within the UK and a portfolio of products that are household names. As a key player in the industry, they are now seeking a Customer Service Administrator to join their Liverpool offices.Key ResponsibilitiesProcess customer orders in a timely and accurate...
Customer Service Coordinator
2 months ago
CMA CGM SSL INEUR, a subsidiary of the CMA CGM Group, is a leading provider of multimodal logistics and door-to-door intra-Europe transport solutions.
Job PurposeThe Customer Service Coordinator - Key Accounts will work closely with the Key Account Team Leader/Key Account Manager to support and implement improvements in relation to the quality and productivity of operations and customer service.
Key Responsibilities- Account Management for VIP Customers and ensure the right processes are in place to meet and exceed customers' expectations.
- Provide high-quality customer service skills via telephone, email, and face-to-face.
- Deliver customer-specific KPI targets to keep high levels of customer satisfaction.
- Maintain thorough knowledge of internal/external systems and services, as well as legislation and maritime regulations.
- Ensure proactive inter-departmental communication takes place with key stakeholders to ensure quality service is provided to key customers.
- Demonstrable background in a Customer Service environment (Shipping or Logistics experience a significant advantage).
- Excellent analytical skills, able to collate and analyse data and information with high attention to detail.
- Exceptional communication skills, with the ability to build rapport and effective working relationships with key stakeholders, both internally and externally.
- Excellent organisational and prioritisation skills, with high levels of resilience and the ability to manage multiple priorities in a fast-paced, customer-facing environment.
Not only do we offer a competitive salary, we also offer a generous benefits package including:
- 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave.
- Discretionary annual bonus.
- Enhanced pension scheme up to 15% total contribution.
- Life assurance x4.
- Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter.
- Private healthcare (BUPA) + Healthcare Cash plan, including an Employee Assistance Programme.
- Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille.
- Hybrid Working.
- Cycle to work scheme/Season ticket loans.
- Enhanced policies including Maternity & Paternity.
- Employee recognition awards.
- Considerable scope for personal and professional growth through the CMA CGM Academy.
CMA CGM Group is proud to define itself as a family business built on strong human values: Excellence, Exemplarity, Imagination, and Boldness.
CMA CGM respects, supports, and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.
