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Technical Support Specialist
2 months ago
Technical Support Engineer - Access Control Systems
Bennett and Game Recruitment Ltd is seeking a skilled Technical Support Engineer to join their team in a global manufacturer specializing in electronic gates and access control security systems.
The ideal candidate will have in-depth knowledge of access control systems and provide technical support, troubleshooting assistance, and resolutions to customers via various channels.
Technical Support Engineer Position Overview- Provide technical support and troubleshooting assistance to resolve customer and partner issues.
- Maintain and update internal CRM Support ticket database accurately.
- 3+ years of experience using access control systems in a similar company/position.
- Working knowledge of Microsoft Office.
- Competitive salary: £30,000 - £40,000 (potential negotiation based on experience).
- Comprehensive holiday package.
- Remote working opportunities.
- Private healthcare.
- Pension scheme.
- Ongoing training and development.
- Bonus scheme.