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Veterinary Front Desk Coordinator
2 months ago
Job Summary:
We are seeking a highly skilled and compassionate Veterinary Front Desk Coordinator to join our team at CVS Group Plc. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients and their pets.
Key Responsibilities:
- Manage front desk operations, including answering calls, booking appointments, and registering new clients.
- Provide administrative support to our veterinary team, including completing insurance forms and dispensing medications.
- Process payments and maintain accurate financial records.
- Ensure a warm and welcoming experience for clients and their pets.
- Collaborate with our veterinary team to provide exceptional patient care and customer service.
Requirements:
- Previous receptionist experience in a veterinary or medical setting is essential.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and staff.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in Microsoft Office and other database management and operating systems.
- Strong problem-solving skills and ability to work independently.
What We Offer:
We are committed to providing a supportive and inclusive work environment that allows our team members to grow and develop their skills. As a member of our team, you can expect:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
- The opportunity to work with a talented and dedicated team of professionals.
