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Porter Operative

2 months ago

Middlesbrough, Middlesbrough, United Kingdom Serco Full time
{"Key Responsibilities": "

As a Waste Porter Operative, you will be responsible for providing a comprehensive and efficient Portering service within the hospital, ensuring patient care and customer service are at the forefront of service provision.

Key accountabilities include:

  • Ensuring all Back of House Portering functions are undertaken in a professional, competent, and safe manner.
  • Operating tow tractors, collecting and transporting goods/waste.
  • Supporting the provision of adequate supplies of fluids to Wards when required.
  • Collecting and transferring refuse, including clinical refuse and special waste.
  • Complying with the Company's policies and procedures to ensure efficient and effective service delivery.
  • Supporting the Porter Patient Ambassador to ensure full service follows the site ISO regulations and all quality and environmental systems on site.
  • Undertaking duties as identified by the Porter Patient Ambassador and management.
  • Performance targets to be achieved to agreed standards.
  • Assisting in maintaining appropriate records in line with service delivery.
  • Ensuring safe working practices are always maintained.
  • Advising the Porter Team Leader of any issues associated with the back of house Portering services.
  • Ensuring all Portering equipment is in a clean and hygienic condition.
  • Reporting any potential Health and Safety issues or improvements.
  • Reporting any defects/issue of equipment.
  • Any other ad hoc duties as requested by the Patient Services Manager.
", "Requirements": "

To be successful in this role, you will need:

  • This is a physical role, and the post-holder will be required to be mobile for most of their working day with manual handling being necessary to lift/carry/operate cleaning machinery.
  • NVQ or equivalent qualification.
  • Ability to read, write, and converse clearly in English.
  • Basic awareness of Health & Safety working practices.
  • Previous experience working within a hospital or service environment.
  • Customer service skills, including clear verbal communication.
  • Understanding of the importance of patient care, infection control, and safety.
  • IT literate to support innovation.
", "What We Offer": "

As a Waste Porter Operative with Serco, you will enjoy:

  • Up to 6% contributory pension scheme.
  • Days annual leave plus bank holidays.
  • A range of benefits to support the health and wellbeing of you and your family, including Employee Assistance Programme, Simply Health Plans, and more.
  • Access to a huge range of discounts and exclusive deals, including Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
  • A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.
  • Company discounts, including cinema, Merlin entertainment, and online shopping, and discounts on mobile phone plans and leisure centre memberships.
  • Interesting and enjoyable work.
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
", "About Us": "

Serco is a leading provider of public services, including healthcare, transportation, and defense. We are passionate about making a positive difference in the lives of our customers and communities.

", "Contact Us": "

For more information about this role, please contact our recruitment team.

"}