Food and Beverage Operations Manager

4 weeks ago


Ocean Village, United Kingdom DoubleTree by Hilton Southampton Full time
Job Title: Food and Beverage Manager

We are seeking a highly skilled and experienced Food and Beverage Manager to join our team at DoubleTree by Hilton Southampton.

Key Responsibilities:
  • Manage the operations of all Food and Beverage outlets to deliver an exceptional guest experience.
  • Recruit, manage, train, and develop the Food and Beverage team.
  • Maintain exceptional levels of customer service and ensure compliance with brand standards.
  • Work within budgeted guidelines in relation to Food, Liquor Costs, and Payroll.
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
  • Develop menus with the Food and Beverage team.
  • Accountable for monthly stock takes and incentivize team members to maximize sales and revenue.
  • Carry out annual and mid-year appraisals with Managers under your responsibility.
  • Evaluate guest satisfaction levels with a focus on continuous improvement.
  • Ensure communication meetings are conducted and post-meeting minutes generated.
  • Be environmentally aware and assist other departments wherever necessary.
  • Comply with hotel security, fire regulations, and all health and safety legislation.
Requirements:
  • Passionate and willing to learn.
  • Positive attitude and someone who makes our guests smile.
  • Genuinely friendly and caring.
  • Enjoys working as part of a team.
  • Willingness to develop team members and self.
  • Ambitious and hard working.
  • Able to work under pressure.
  • Passion for delivering exceptional levels of guest service all the time.
  • Good communication and excellent grooming standards.
  • Ability to work morning, afternoon/evening, and weekends.

We offer our employees excellent opportunities to grow and develop within the DoubleTree by Hilton Southampton team. If you have the skills and experience to take on this role, we would love to hear from you.



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