Night Porter

4 weeks ago


Ocean Village, United Kingdom Village The Hotel Club Full time
Be Part of Our Dynamic Night Team

At Village Hotel Club, we're always on the go, and our Night Porter plays a vital role in ensuring our customers receive exceptional service throughout the night. As a key member of our Night team, you'll be proactive in solving problems, versatile in supporting all departments, and committed to delivering outstanding customer experiences.

Key Responsibilities:

  • Provide exceptional customer service to guests throughout the night
  • Work collaboratively with the Night team to resolve issues and meet customer needs
  • Support all departments, including housekeeping, food and beverage, and front desk
  • Be proactive in identifying and resolving customer complaints
  • Contribute to a positive and inclusive work environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A fun and supportive work environment
  • Recognition and reward schemes
  • Access to our Employee Assistance Programme

Requirements:

  • Excellent customer service skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and communication skills
  • Flexibility to work a variety of shifts, including nights and weekends

Why Work with Us?

Village Hotel Club is a dynamic and innovative company that values its employees and customers. We offer a range of benefits, including competitive salaries, opportunities for career growth, and a fun and supportive work environment. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we'd love to hear from you.