Night Porter
4 weeks ago
At Village Hotel Club, we're always on the go, and our Night Porter plays a vital role in ensuring our customers receive exceptional service throughout the night. As a key member of our Night team, you'll be proactive in solving problems, versatile in supporting all departments, and committed to delivering outstanding customer experiences.
Key Responsibilities:
- Provide exceptional customer service to guests throughout the night
- Work collaboratively with the Night team to resolve issues and meet customer needs
- Support all departments, including housekeeping, food and beverage, and front desk
- Be proactive in identifying and resolving customer complaints
- Contribute to a positive and inclusive work environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A fun and supportive work environment
- Recognition and reward schemes
- Access to our Employee Assistance Programme
Requirements:
- Excellent customer service skills
- Ability to work independently and as part of a team
- Strong problem-solving and communication skills
- Flexibility to work a variety of shifts, including nights and weekends
Why Work with Us?
Village Hotel Club is a dynamic and innovative company that values its employees and customers. We offer a range of benefits, including competitive salaries, opportunities for career growth, and a fun and supportive work environment. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we'd love to hear from you.