Service Adviser

1 week ago


Birmingham, Birmingham, United Kingdom Sytner Group Full time

Job Description:

Sytner Group is looking for a highly motivated Service Adviser to join our team at Bentley and Lamborghini Birmingham. As a Service Adviser, you will play a vital role in providing outstanding customer care and ensuring seamless communication between our customers and the workshop.

Your primary responsibility will be to inform and consult with customers on vehicle servicing, keep them up-to-date at every stage, and answer any questions or queries they may have. You will also be expected to give expert advice on our products and services, identifying opportunities to upsell and promote additional revenue streams.

This role requires excellent communication and interpersonal skills, as well as a deep understanding of luxury vehicles and their maintenance requirements. If you have a passion for delivering exceptional customer experiences and want to be part of a dynamic team, we encourage you to apply.

Key Responsibilities:

  • Provide outstanding customer care and support
  • Communicate effectively with customers and colleagues
  • Identify opportunities to upsell and promote additional revenue streams
  • Maintain accurate records and reports

What We Offer:

  • A competitive salary of £30,000 - £38,000 per annum, depending on experience
  • Enhanced holiday entitlement of 33 days, including bank holidays
  • Industry-leading maternity, paternity, and adoption pay
  • Career development opportunities and recognition of long service every 5 years
  • Discounted car schemes, high street discounts, and discounted gym memberships
  • Cycle to work scheme and one day a year paid voluntary/community work


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