Patient Pathway Support Clerk

5 days ago


Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Patient Pathway Support Clerk. This role is essential to providing safe care to our patients by ensuring that medical records are in the right place at the right time.

Key Responsibilities
  • Storage, retrieval, and management of patient health records, ensuring that notes are prepared and available for Outpatient clinics.
  • Inputting data and managing appointments on the electronic patient administration system.
  • Making, changing, or canceling appointments on the phone in line with Trust policies and procedures.
Requirements
  • GCSE or equivalent in Maths and English grade D or above or NVQ Level 2 or above in Business Administration.
  • Previous experience of working as a team.
Desirable Qualifications
  • Trained in iCS, eRS, CRIS, and SystmOne.
  • Previous experience of working in a Medical Records Department.
  • Previous experience of working within the NHS.
Working with Us

As a Patient Pathway Support Clerk, you will be working in a supportive environment with future opportunities for progression across the LTUC Directorate and wider Trust. Our values are Kindness, Integrity, Teamwork, and Equality, and we are committed to providing a high-quality service that supports our patient care.



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