Fitness Operations Manager

3 weeks ago


Leeds, Leeds, United Kingdom Frasers Group Full time

Job Overview

We are seeking a highly motivated and experienced Fitness Operations Manager to join our team at Everlast Gyms. As a key member of our management team, you will be responsible for delivering high standards, driving commercial areas, and facilitating exceptional member experiences.

Key Responsibilities

  • Represent Everlast Gyms as an ambassador for fitness
  • Demonstrate our elevated ways of working always
  • Drive all revenue lines from membership sales to product & secondary, to driven overall profitability of the gym
  • Effective management of controllable costs such as; stock orders & cleaning supplies to eliminate wastage and overspend
  • Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
  • Ensure central processes like FUNDAMENTALS, ASCEND & MOVE are followed & delivered to the highest level consistently
  • Drive collective buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
  • Lead the recruiting, monitoring, training and onboarding of new team members within your gym
  • Ensure that all daily, weekly & monthly operational processes are completed consistently and to a high standard.
  • Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them daily
  • Reporting facilities & maintenance related issues in accordance with best practice guidelines
  • Be resilient and agile to react to challenging situations and find solutions
  • Able to effectively manage all policies and procedures including Health & Safety, including pool plant operations
  • Ensure consistently high standards of cleanliness and presentation at all times whether on shift or not


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