Distribution Centre Associate

2 weeks ago


Leicester, Leicester, United Kingdom White Stuff Full time
Job Description

We are seeking a highly motivated and organized individual to join our Customer Care team as a Customer Service Representative. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.

You will work closely with our sales teams to ensure that customer needs are met and exceeded. Your excellent communication skills and ability to work effectively in a team environment will be essential in this role.

Responsibilities
  • Respond to customer inquiries via phone, email, or face-to-face interactions.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
Requirements
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
  • Familiarity with customer service software and systems (desired but not required).
  • Basic computer skills and knowledge of Microsoft Office applications.
What We Offer
  • Competitive salary (£26,000 - £31,000 per annum)
  • Opportunities for career growth and professional development.
  • A fun and supportive work environment.
  • A cycle to work scheme and other employee benefits.


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