Reinstatement Manager

2 months ago


Woodford Green, Greater London, United Kingdom Stanmore Quality Surfacing Ltd Full time

About the Role

Stanmore Quality Surfacing Ltd is seeking a highly skilled Reinstatement Manager to join our team. As a key member of our operations team, you will be responsible for managing and resourcing contracts to maximize profit and minimize costs.

Main Responsibilities

  • Develop and maintain strong relationships with clients, project team members, and stakeholders to ensure effective communication and collaboration.
  • Manage contract variations and valuations, ensuring timely and accurate submissions and settlements.
  • Oversee health, safety, quality, and environmental issues, ensuring compliance with company policies and industry regulations.
  • Lead and manage teams of operatives, providing guidance and support to ensure high-quality workmanship.
  • Recommend staff training and development opportunities to enhance skills and knowledge.
  • Handle customer care issues promptly and professionally, ensuring high levels of satisfaction.
  • Monitor and control overtime, petty cash, and wages payments to optimize resource allocation.
  • Conduct pre, current, and post-contract management activities to ensure seamless project delivery.
  • Monitor overall project/contract performance, identifying areas for improvement and implementing corrective actions.
  • Ensure full compliance with legislation and specifications, maintaining a strong reputation for quality and integrity.
  • Contribute to the effective management of operatives and contractors, fostering a positive and productive work environment.
  • Proactively manage and maintain key performance indicators (KPIs) to ensure targets are achieved and maintained.
  • Assist in the preparation of information required for internal reporting, providing accurate and timely data.
  • Ensure plant allocation is optimized, conducting regular audits to ensure compliance with company policies and industry standards.
  • Verify that operatives adhere to the Working Time Directive, ensuring compliance with labor laws and regulations.
  • Manage and ensure drivers' hours are not exceeded, maintaining a safe and compliant work environment.
  • Ensure all information submissions, including job cards and Ontrack reports, are of high standard and accuracy.

What We Offer

As a Reinstatement Manager at Stanmore Quality Surfacing Ltd, you will have the opportunity to work with a dynamic and experienced team, contributing to the success of our operations. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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