Scheduling Solutions Consultant

3 weeks ago


Birmingham, Birmingham, United Kingdom TEKsystems Full time

Job Description

We are looking for a skilled Genesys Engineer to ensure the efficient scheduling and resource management within the WFM system. The successful candidate will be responsible for generating schedules, providing scheduling analyses, maintaining data integrity, and creating performance reports. Additionally, the consultant will be involved in new hire and department shift bids, communication management, and real-time re-forecasting to achieve service level goals and business objectives.



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