Senior Software Support Engineer
4 weeks ago
Job Title: Principal Engineer - Support Engineering
Job Description:
We are currently recruiting for a Principal Engineer - Support Engineering, to be engaged on a staff basis. The successful candidate will be located in either Cumbria, Bristol or Hull with a hybrid working model.
Key Responsibilities:
- Using processes, analyse software products (COTS, Bespoke, Modified COTS) and derive software support strategies.
- Review software source documentation, interpret technical information and derive written recommendations on how best to support the software product through life via the production of system level software support case reports.
- Support stakeholder engagement and attend collaboration working groups in support of the scope of work for maintenance design (software).
- Provide software SME advice to the wider ILS community, and support mapping activity between the software analysis outputs and other key ILS stakeholders and their support outputs.
Requirements:
- Degree or equivalent skills knowledge and experience in the software support discipline.
- Excellent verbal and written communication skills.
- Excellent IT skills.
- The ability to analyse complex problems specifically related to software support, and identify the most critical support related issues.
About Us:
Westlakes Recruit are a people solutions business that understands the complexities of nuclear and the importance of our clients' mission critical objectives. We develop nuclear talent pools before you know you need them.
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