Hotel Operations Manager

1 month ago


Swansea, City and County of Swansea, United Kingdom Card Factory Full time
Key Responsibilities:
  1. Drive customer satisfaction through exceptional service delivery.
  2. Lead by example, demonstrating strong leadership skills and a positive attitude.
  3. Stay ahead of the curve with data-driven insights, ensuring commercial growth and operational excellence.
  4. Collaborate with the Store Manager to achieve business objectives and develop a customer-centric team culture.
  5. Empower team members to deliver outstanding results, fostering a culture of excellence and continuous improvement.

We are seeking a highly motivated and customer-focused individual to join our Card Factory team as a Team Leader. As a key member of our store team, you will play a vital role in driving sales growth, improving customer satisfaction, and developing a positive work environment.

As a Team Leader, you will be responsible for supporting the Store Manager in achieving business objectives, developing a customer-centric team culture, and driving operational excellence. You will lead by example, demonstrating strong leadership skills, a positive attitude, and a passion for delivering exceptional customer service.

Key responsibilities include driving customer satisfaction, leading by example, staying ahead of the curve with data-driven insights, collaborating with the Store Manager, and empowering team members to deliver outstanding results.



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