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London, Greater London, United Kingdom Roehampton Club Ltd Full time

Job Title: Receptionist - Roehampton Club

Job Summary: We are seeking a highly motivated and professional Receptionist to join our team at Roehampton Club Ltd. The successful candidate will be responsible for delivering exceptional customer service and ensuring a warm and welcoming experience for our members and guests.

Key Responsibilities:

  • Provide excellent customer service and respond to member inquiries in a timely and professional manner.
  • Manage the front desk and reception area, ensuring a clean and organized environment.
  • Assist with administrative tasks, such as answering phones, responding to emails, and maintaining records.
  • Work collaboratively with the People Engagement Manager to ensure seamless day-to-day operations.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in using computer systems and software.
  • Flexibility to work a varied shift pattern, including weekends and evenings.
  • Commitment to delivering exceptional customer service and living the club's core values.

What We Offer:

  • Overtime or lieu time for additional hours worked.
  • Uniform and meals while on duty.
  • Parking and use of facilities, including gym, pool, and golf.
  • 2 additional days' leave per year.
  • Generous staff referral scheme.
  • £550 Staff Fund paid twice yearly.
  • Generous pension scheme after a qualifying period.

Working for Roehampton Club Ltd:

We are a dynamic and supportive team, committed to delivering exceptional service and creating a welcoming environment for our members. If you are a motivated and professional individual who is passionate about delivering excellent customer service, we would love to hear from you.