Deputy General Manager

3 weeks ago


Glasgow, Glasgow City, United Kingdom Hillhead Bookclub Full time

About the Role:

We are seeking an experienced Deputy General Manager to join our team at Hillhead Bookclub. As a key member of our management team, you will be responsible for supporting sales growth, controlling costs, and ensuring consistently excellent customer service is delivered.

Key Responsibilities:

  • Supporting sales growth through effective marketing and promotional strategies
  • Controlling costs and managing budgets to ensure financial targets are met
  • Ensuring consistently excellent customer service is delivered through effective staff training and development
  • Managing service standards and staff development to drive business growth
  • Accountability for specific shifts and the full unit in the absence of senior management

About You:

We are looking for an experienced and talented individual who has a strong commercial awareness and excellent leadership skills. You will have a proven track record of success in a similar role and be able to communicate effectively at all levels.

What We Offer:

  • TRONC electronic tips – Our staff keep 100% of tips earned in venues
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
  • 30% off of food and cinema tickets in all of our venues across Scotland
  • Quarterly bonus payment
  • Hotel and Apartment discounts
  • Access to Scotsman Perks Benefits Portal
  • Staff meals on duty
  • Flexible working opportunities
  • Career development through our Scotsman Steps training programme


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