Deputy General Manager
1 month ago
About the Role:
We are seeking an experienced Deputy General Manager to join our team at Hillhead Bookclub. As a key member of our management team, you will be responsible for supporting sales growth, controlling costs, and ensuring consistently excellent customer service is delivered.
Key Responsibilities:
- Supporting sales growth through effective marketing and promotional strategies
- Controlling costs and managing budgets to ensure financial targets are met
- Ensuring consistently excellent customer service is delivered through effective staff training and development
- Managing service standards and staff development to drive business growth
- Accountability for specific shifts and the full unit in the absence of senior management
About You:
We are looking for an experienced and talented individual who has a strong commercial awareness and excellent leadership skills. You will have a proven track record of success in a similar role and be able to communicate effectively at all levels.
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 30% off of food and cinema tickets in all of our venues across Scotland
- Quarterly bonus payment
- Hotel and Apartment discounts
- Access to Scotsman Perks Benefits Portal
- Staff meals on duty
- Flexible working opportunities
- Career development through our Scotsman Steps training programme
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