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Night Receptionist

2 months ago

York, York City, United Kingdom AccorHotel Full time
AccorHotel Job Description

**Key Responsibilities:**

* Welcome and check in/out guests
* Process reservations and handle guest inquiries
* Resolve guest complaints and concerns
* Answer phone calls and respond to guest requests
* Conduct night audit and generate reports
* Maintain lobby and surrounding areas

**Requirements:**

* Clear and effective communication skills
* Strong knowledge of English language
* Guest-focused and responsible
* Previous hotel reception experience preferred

**Additional Information:**

* Successful candidate must have right to work in the UK