IT Account Director

1 month ago


Warminster, Wiltshire, United Kingdom iO Associates - UKEU Full time
Job Opportunity

Our client, a dynamic and fast-growing Managed IT Service Provider, is seeking a motivated and experienced Account Manager to join their team on a permanent basis. This role will be hybrid and offer a salary of up to £42K, plus an excellent benefits package.

As an Account Manager, you will play a pivotal role in fostering and maintaining strong client relationships, acting as a trusted outsourced IT Manager. You will work closely with key client stakeholders, delivering critical information systems, evaluating IT infrastructure, identifying risks, and presenting tailored solutions to enhance business efficiency and drive growth.

In this role, you will collaborate with a team of in-house IT experts, participating in business reviews and strategy meetings with client decision-makers. You will oversee all technology operations, ensuring they align with established processes and best practices, while also devising and implementing information policies that support your clients' strategic goals.

Key Responsibilities:

  • Develop and maintain strong client relationships, acting as a trusted advisor.
  • Deliver critical information systems and evaluate IT infrastructure to identify risks and opportunities for growth.
  • Present tailored solutions to enhance business efficiency and drive growth.
  • Collaborate with in-house IT experts to ensure technology operations align with established processes and best practices.
  • Devise and implement information policies that support clients' strategic goals.

Requirements:

  • IT professionals with advanced 2nd line or 3rd line technical experience ready to transition into a client-facing role.
  • Candidates with prior experience as an Account Manager, IT Account Manager, or a similar position.
  • Proven experience as an Account Manager, IT Account Manager, Customer-facing 3rd line support, or Junior Account Manager (3+ years).

If you're an IT professional ready to elevate your career and make a significant impact as an Account Manager, this opportunity could be the perfect next step.


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