Solus Accident Repair Technician

21 hours ago


Castleford, Wakefield, United Kingdom Solus Accident Repair Centres Full time
Job Description

The Role: As a Solus Repair Consultant, you will be pivotal in our customers' story, working in partnership with our skilled production team to get the best outcome. You will report directly to the site Production Lead and record and estimate all repair information while safeguarding customer satisfaction.

  • Carry out computerised estimates using Audatex
  • Communicate with customers to provide repair information and an indication of completion time
  • Compile all relevant information and complete supporting documentation
  • Record all estimate / repair information on the Advance system
  • Monitor progress of the vehicle through the repair process
  • Negotiate estimates with the Aviva Engineer when required
  • Discuss claim related issues with the Aviva Engineers

Qualifications: Desirable qualifications and experience include proven experience or knowledge of working in the automotive repair industry, ATA Accredited, customer service skills, planning and organisational skills, flexibility and adaptability managing workflow across a number of department/specialisms, and a valid driving licence.



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