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Customer Service Representative

2 months ago


Ascot, Windsor and Maidenhead, United Kingdom Sytner Group Full time
About the Role

We are seeking a highly skilled and enthusiastic Part Time Receptionist/Host to join our team at Sytner Sunningdale BMW/Mini. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients and guests.

Key Responsibilities
  • Welcome and direct customers to the correct department efficiently
  • Manage incoming calls and provide refreshments to customers
  • Collate customer knowledge and anticipate their needs
  • Work collaboratively with the management and dealership teams to provide a unique and bespoke service
About You

We are looking for someone who is a proactive communicator, innovative in their approach to creating experiences, and able to use their own initiative to delight customers. You will also need to possess excellent organisational and preparation skills, as well as a genuine passion for detail.

Why Sytner?

We offer a competitive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and a range of discounts and perks. We are committed to creating an equitable environment and welcome applications from individuals from diverse backgrounds.

Our Values

We value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated, and able to reach their full potential.