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Salesforce Implementation Specialist
2 months ago
We are seeking a highly skilled Salesforce Consultant to join our team at Appficiency Inc. as a Salesforce Implementation Specialist. As a key member of our team, you will be responsible for delivering exceptional customer value by implementing customer cloud strategy on the Salesforce platform.
Key Responsibilities:
- Deliver training on the Salesforce CRM platform to customers
- Configure and build out customer business processes
- Work alongside senior staff to carry out workshops, requirements gathering, configuration, and delivering training to customers
- Develop and implement Salesforce solutions to meet customer needs
- Collaborate with cross-functional teams to ensure successful project delivery
Requirements:
- Minimum 12 months Salesforce experience, maximum of 4 years
- Firsthand exposure to multiple Salesforce clouds
- Experience of configuring Salesforce; building custom objects, flows, lightning, page layouts, reporting, and data loading
- Experience in Requirements Gathering and Project Lifecycle
- Building training materials and delivering training
- Excellent listening skills to fully understand customer requirements and pain points
- Ability to handle multiple, simultaneous client projects
- Driven by customer success with a team player attitude
What We Offer:
- A clear career structure and path with attractive pay scale
- Opportunities for growth and development within the company
- A collaborative and dynamic work environment
- Recognition and rewards for outstanding performance