Help Desk Specialist

3 weeks ago


Redhill, Surrey, United Kingdom Sisco Jobs Full time
Sisco Jobs is seeking a skilled Support Engineer to join our dynamic team in the technology industry. The ideal candidate will have 4-5 years of experience in providing technical support and troubleshooting for software and hardware issues.

We are looking for a proactive problem-solver with excellent communication skills and a passion for technology. As a Support Engineer, you will be responsible for resolving customer inquiries, providing product support, and ensuring customer satisfaction. You will also collaborate with cross-functional teams to identify and address technical issues, as well as contribute to the improvement of our products and services.

The estimated salary for this role is $80,000 - $100,000 per year, depending on experience. This position is based in Singapore.

Key responsibilities include:
  1. Providing technical support and troubleshooting for software and hardware issues
  2. Resolving customer inquiries and ensuring customer satisfaction
  3. Collaborating with cross-functional teams to identify and address technical issues
  4. Contributing to the improvement of our products and services


We offer a range of benefits including competitive salary, opportunities for career growth and professional development, and a dynamic work environment.

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