Care Team Leader

2 months ago


Worcester, Worcestershire, United Kingdom Helping Hands Full time

About the Role:

We are seeking a highly skilled and experienced Care Team Leader to join our team at Helping Hands. As a Field Care Supervisor, you will play a vital role in supporting the development and growth of our care assistants, ensuring they receive the highest standard of training and support.

Main Responsibilities:

  • Develop and implement comprehensive training programs for care assistants, focusing on best practices and industry standards.
  • Collaborate with the office team to ensure seamless recruitment, compliance, and customer review processes.
  • Conduct regular spot checks and supervisions to ensure care assistants are meeting the required standards.
  • Meet with customers to review care plans, ensuring their needs are met and exceeded.
  • Conduct thorough risk assessments to identify and mitigate potential risks.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Eligibility to apply for a Blue Light Card.
  • Employee Assistance Programme.

About Helping Hands:

We are a leading provider of care services, recognized for our commitment to excellence and customer satisfaction. Our team is dedicated to making a positive impact on the lives of our customers and employees alike.


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