Food and Beverage Host

3 days ago

Plymouth, Plymouth, United Kingdom Grosvenor Casinos Full time
Grosvenor Casino Job Opportunity

We are seeking a skilled and enthusiastic Food and Beverage Host to join our team at Grosvenor Casino in Plymouth. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.

Key Responsibilities:

* Provide a warm and welcoming atmosphere for our customers, ensuring they feel valued and cared for.
* Offer and provide a friendly, efficient, and prompt service of food and beverages, exceeding our guests' expectations.
* Be aware of daily and weekly targets and contribute positively towards them.
* Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way.
* Replenish stocks so that the customer always has the opportunity to access products at all times.

Requirements:

* Be customer-obsessed and carry out duties in a manner that ensures all customers have an amazing experience with us and can't wait to return.
* Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit.

What We Offer:

* Competitive salary and benefits package.
* Opportunities for career growth and development.
* A fun and dynamic work environment.
* Birthday meal and team social events.

About Us:

Grosvenor Casinos is a leading gaming and entertainment company with a strong presence in the UK. We are committed to providing an exceptional customer experience and creating a fun and engaging atmosphere for our guests.

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