Customer Experience Specialist, South West London

1 week ago


Addlestone, Surrey, United Kingdom John Lewis Partnership Full time

We are seeking an experienced and customer-focused individual to join our team as a Customer Experience Specialist in various South West London branches.

As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive shopping experience. This includes advising and serving customers, replenishing stock, maintaining the shop floor, and handling cash and card transactions according to set procedures.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also have a passion for food and drink trends, knowledge of our products, and a commitment to upholding the highest standards of quality and service.

In return for your hard work and dedication, we offer a competitive hourly pay rate of £12.89 (negotiable dependent on relevant skills and experience), as well as a range of benefits including staff discount, subsidised food in Partner dining rooms, and access to exclusive Partnership hotels.

Please note that this role involves working varied hours across seven days, including early starts, late finishes, evenings, and weekends. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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