Arrears Team Lead
21 hours ago
Our client, a leading financial services organisation, is seeking an experienced Arrears Team Manager to lead their arrears and complaints teams. As a key member of the management team, you will be responsible for ensuring the effective delivery of customer support for customers experiencing financial difficulties.
Key Responsibilities:- Overall responsibility for arrears and complaints teams, with team leaders reporting directly into you.
- Establish, monitor, and review key performance indicators and service levels.
- Conduct regular meetings to discuss progress, share updates, and plan future actions.
- Identify opportunities for policy and process enhancements to improve service and quality levels.
- Collaborate with other departments to ensure cohesive and efficient operations.
- Lead and manage projects aimed at improving efficiency, customer satisfaction, and retention.
- Liaise with key internal teams to adapt and respond to changes in regulatory requirements.
- Lead and motivate the Arrears Team to optimise performance and encourage professional and personal growth.
- Foster a positive work environment that promotes teamwork and collaboration.
This is an exciting opportunity for a motivated and experienced leader to join our client's dynamic and fast-paced environment. If you are passionate about delivering exceptional customer service and have a proven track record of leading high-performing teams, we would love to hear from you.
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Arrears Recovery Specialist
16 hours ago
Epsom, Surrey, United Kingdom Lloyd Recruitment Services Ltd Full timeArrears Advisor Job DescriptionWe are seeking a skilled Arrears Advisor to join our client, a leading company in the local area, where you will be the first point of contact for all enquiries relating to areas and debt management.The focus of this role is to engage with each customer, using your listening skills to build a rapport and understand each element...
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Arrears Recovery Specialist
18 hours ago
Epsom, Surrey, United Kingdom Lloyd Recruitment Services Ltd Full timeArrears Advisor Job DescriptionWe are seeking a skilled Arrears Advisor to join our client, a leading company in the local area, where you will be the first point of contact for all enquiries relating to areas and debt management.The focus of this role is to engage with each customer, using your listening skills to build a rapport and understand each element...
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Arrears Recovery Specialist
4 days ago
Epsom, Surrey, United Kingdom Adecco UK Limited Full timeArrears Advisor Job DescriptionWe are seeking a skilled Arrears Advisor to join our client's team. As an Arrears Advisor, you will play a vital role in contacting customers who are in arrears to collect overdue payments in a fair and empathetic manner, prioritizing the delivery of a positive customer outcome.Key Responsibilities:Contact customers who are in...
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Arrears Recovery Specialist
4 days ago
Epsom, Surrey, United Kingdom Adecco UK Limited Full timeArrears Advisor Job DescriptionWe are seeking a skilled Arrears Advisor to join our client's team. As an Arrears Advisor, you will play a vital role in contacting customers who are in arrears to collect overdue payments in a fair and empathetic manner, prioritizing the delivery of a positive customer outcome.Key Responsibilities:Contact customers who are in...
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Arrears Recovery Specialist
18 hours ago
Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeArrears Advisor RoleWe are seeking a skilled Arrears Advisor to join our client based in the local area. As the first point of contact for customers in arrears, you will play a crucial role in delivering a good customer outcome.Key Responsibilities:Contact customers to collect overdue payments while prioritizing a customer-centric approach.Conduct...
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Arrears Recovery Specialist
16 hours ago
Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeArrears Advisor RoleWe are seeking a skilled Arrears Advisor to join our client based in the local area. As the first point of contact for customers in arrears, you will play a crucial role in delivering a good customer outcome.Key Responsibilities:Contact customers to collect overdue payments while prioritizing a customer-centric approach.Conduct...
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Customer Service Representative
21 hours ago
Epsom, Surrey, United Kingdom Optima Recruitment Full timeJob Title: Customer Services AdvisorJoin our team at Optima Recruitment and take on a challenging role as a Customer Services Advisor. This is a fantastic opportunity to work with a leading employer in the area, offering professional training and development opportunities, genuine career progression, and a comprehensive benefits package.Job Summary:We are...
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Customer Service Representative
21 hours ago
Epsom, Surrey, United Kingdom Optima Recruitment Full timeJob Title: Customer Services AdvisorJoin our team at Optima Recruitment and take on a challenging role as a Customer Services Advisor. This is a fantastic opportunity to work with a leading employer in the area, offering professional training and development opportunities, genuine career progression, and a comprehensive benefits package.Job Summary:We are...
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Customer Service Representative
5 days ago
Epsom, Surrey, United Kingdom Optima Recruitment Full timeJob Title: Customer Service AdvisorOptima Recruitment is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for managing complex mortgage processes, overseeing mortgage arrears administration, and handling deceased customer accounts.Key Responsibilities:Manage complex mortgage processes,...
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Customer Service Representative
4 days ago
Epsom, Surrey, United Kingdom Optima Recruitment Full timeJob Title: Customer Service AdvisorOptima Recruitment is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for managing complex mortgage processes, overseeing mortgage arrears administration, and handling deceased customer accounts.Key Responsibilities:Manage complex mortgage processes,...
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Fitness Team Lead
1 day ago
Epsom, Surrey, United Kingdom Everlast Gyms Full timeJob Title: Assistant ManagerEverlast Gyms is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for driving revenue growth, managing controllable costs, and leading by example on the gym floor.Key Responsibilities:Revenue Growth: Drive all revenue lines from...
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Fitness Team Lead
2 days ago
Epsom, Surrey, United Kingdom Everlast Gyms Full timeJob Title: Assistant ManagerEverlast Gyms is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for driving revenue growth, managing controllable costs, and leading by example on the gym floor.Key Responsibilities:Revenue Growth: Drive all revenue lines from...
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Environmental Management Team Lead
2 weeks ago
Epsom, Surrey, United Kingdom AtkinsRéalis Full timeAbout the RoleWe are seeking an experienced Environmental Management Team Lead to join our team in London. As a key member of our Environmental Management team, you will be responsible for leading on the coordination and delivery of environmental work, including Environmental Impact Assessments (EIA) and options appraisals.Key ResponsibilitiesLead on the...
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Environmental Management Team Lead
2 weeks ago
Epsom, Surrey, United Kingdom AtkinsRéalis Full timeAbout the RoleWe are seeking an experienced Environmental Management Team Lead to join our team in London. As a key member of our Environmental Management team, you will be responsible for leading on the coordination and delivery of environmental work, including Environmental Impact Assessments (EIA) and options appraisals.Key ResponsibilitiesLead on the...
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Environmental Management Team Lead
2 weeks ago
Epsom, Surrey, United Kingdom AtkinsRéalis Full timeJob SummaryAtkinsRéalis is seeking an experienced Environmental Management Team Lead to join our UK Environment Practice in London. As a key member of our team, you will be responsible for leading the coordination and delivery of environmental work, including Environmental Impact Assessments (EIA), options appraisals, and environmental management.Key...
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Environmental Management Team Lead
2 weeks ago
Epsom, Surrey, United Kingdom AtkinsRéalis Full timeJob SummaryAtkinsRéalis is seeking an experienced Environmental Management Team Lead to join our UK Environment Practice in London. As a key member of our team, you will be responsible for leading the coordination and delivery of environmental work, including Environmental Impact Assessments (EIA), options appraisals, and environmental management.Key...
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Occupational Therapy Team Lead
3 weeks ago
Epsom, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob Title: Occupational Therapy Team LeadJob Summary:We are seeking a highly skilled and experienced Occupational Therapy Team Lead to join our team at Epsom and St Helier University Hospitals NHS Trust. The successful candidate will be responsible for leading the Occupational Therapy team, providing clinical guidance and support, and ensuring the delivery...
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Occupational Therapy Team Lead
3 weeks ago
Epsom, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob Title: Occupational Therapy Team LeadJob Summary:We are seeking a highly skilled and experienced Occupational Therapy Team Lead to join our team at Epsom and St Helier University Hospitals NHS Trust. The successful candidate will be responsible for leading the Occupational Therapy team, providing clinical guidance and support, and ensuring the delivery...
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Environmental Management Team Lead
6 days ago
Epsom, Surrey, United Kingdom AtkinsRéalis Full timeJob Title: Associate Director Environmental ConsultantJob Summary:We are seeking an experienced Associate Director Environmental Consultant to join our team in London. As a key member of our Environmental Management team, you will be responsible for leading the coordination and delivery of environmental work, including Environmental Impact Assessments (EIA)...
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Environmental Management Team Lead
6 days ago
Epsom, Surrey, United Kingdom AtkinsRéalis Full timeJob Title: Associate Director Environmental ConsultantJob Summary:We are seeking an experienced Associate Director Environmental Consultant to join our team in London. As a key member of our Environmental Management team, you will be responsible for leading the coordination and delivery of environmental work, including Environmental Impact Assessments (EIA)...